replyguru.
Still in development
Built for small businesses · Not a chatbot

Never answer the same email twice.

ReplyGuru auto-replies to the customer questions you get every day — hours, prices, FAQs — but only the categories you approve. Everything else stays in your inbox, untouched.

Approval-first replies Setup in 10 minutes Inbox stays in control
app.replyguru.com / inbox replyguru.
Today's inbox
Auto-reply on 23 handled
Mira J.
Saturday hours?
Auto · Hours
2m
Daniel R.
How much for a cleaning?
Auto · Pricing
14m
Sara K.
Can I reschedule my appointment?
For you · Booking
22m
Tom A.
Do you accept HSA cards?
Auto · Payments
38m
AUTO-REPLY SENT · 12s AGO
Hi Mira — yes, we're open Saturday from 9 AM to 2 PM. Book here: bloomdental.com/book — see you then!
From your Bloom Dental inbox
The problem

You're typing the same answer fifteen times a day.

"What time do you open Saturday?" "How much for a cleaning?" "Do you take HSA?" Every. Single. Day. It's not the hard questions slowing you down — it's the same five easy ones, on repeat.

  • XCustomers expect a reply in under an hour — or they go somewhere else.
  • XYou're answering the same question after dinner, in the car, between appointments.
  • XA part-time inbox helper costs more than your software stack.
  • XAnd a generic AI chatbot? You don't trust it with your customers.
The fix

You approve the questions.
We send the replies.

ReplyGuru reads incoming email and matches it to categories you've explicitly approved — hours, pricing, booking, FAQ. Match found? It replies in your voice, from your domain.

No match? It stays in your inbox. We never guess. We never invent.

Approval-firstAuditableYour voiceYour domainPause anytimeOne-click off
AUTO · HOURS
Mira J.
"Are you open this Saturday morning?"
Yes — Saturday 9 AM to 2 PM. Book at bloomdental.com/book
AUTO · PRICING
Daniel R.
"How much for a basic cleaning?"
A standard cleaning is $89. Children under 12 are $59.
FOR YOU · NO CATEGORY MATCH
Marc D.
"Did the doctor see my x-rays from Tuesday?"
Stayed in your inbox. We didn't guess.
What you get

Built specifically for the way
small businesses already work.

O

Approved categories only

You pick what gets auto-answered. Hours, prices, booking — whatever fits your business. Nothing else.

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Replies in your voice

Paste a few of your real emails during setup. ReplyGuru learns the tone — friendly, formal, brief, whatever yours is.

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Multiple stores, one place

Each location gets its own categories and tone. Switch between stores in two clicks. No re-onboarding.

M

Speaks every customer language

A customer writes in Spanish or Portuguese? You get the reply in their language. You read it in yours.

A

Every reply is auditable

See exactly what was sent, when, and why. Click any auto-reply to read the full message and the matched category.

P

Off in one click

Pause replies for any category — or all of them — in a single click. Owners get a daily summary email so nothing is ever a surprise.

5

Connects in 5 minutes

Gmail, Outlook, Zoho. One-click OAuth. No DNS records, no IT support, no IMAP nonsense.

@

Send-from-your-domain

Replies look exactly like they come from you, because they do — through your existing email account.

How it works

Set up in 10 minutes.
Stops the same emails forever.

01
~ 2 min

Connect your inbox

One click for Gmail, Outlook, or Zoho. We read incoming email — we don't send anything until you say so.

02
~ 5 min

Approve categories

Pick the questions you're fine with us auto-answering. Hours, pricing, booking, FAQ. You can edit any answer in plain text.

03
~ 2 min

We learn your voice

Paste 2-3 of your real past replies. ReplyGuru matches the tone, sign-off, and level of formality. Tweak as you like.

04
~ 1 min

Turn it on

Send a test email to yourself. Confirm the reply looks right. Switch auto-reply on. Done — for every category, forever.

Works withGmail · Google Workspace · Outlook · Microsoft 365 · Zoho Mail.. and many more
OAuth · No DNS changes · No IT support needed
Security & trust

Your inbox is sacred.
We treat it that way.

You can't run a small business if you can't trust your tools. We built ReplyGuru around the assumption that any one bad email could lose you a customer — so we built in five layers of guardrails before a single reply is ever sent.

Approval-only sending
Replies only ever go out for categories you explicitly turned on. The default for everything else is "stay in inbox".
Read-only by default
During setup, we can read your inbox but cannot send anything. Sending is unlocked only after you approve a test email.
Bank-grade encryption
Email content is encrypted at rest (AES-256) and in transit (TLS 1.3). Tokens stored in HashiCorp Vault.
Every send, logged
You can see — and export — every auto-reply we've ever sent on your behalf, with timestamps and matched category.
Owner pause switch
One toggle pauses ReplyGuru entirely. Replies queue but never send until you flip it back. Works during your busiest week.
No training on your data
Your customers' emails are never used to train any model. The only data we keep is what's needed to send the reply and audit it.
SOC 2 Type II
In progress · Q4 2026
GDPR
Compliant · DPA available
OAuth 2.0
No password storage
EU data residency
Optional · EUR 5/mo
Who's it for

If you run a small business, you
already have the same five emails waiting.

Service businesses

For clinics, salons, gyms, and studios.

You get the same five questions every day: hours, prices, walk-ins, booking, parking. ReplyGuru handles them while you handle clients.

BookingHoursPricingParkingWalk-ins
5.1 hrs/week
estimated time saved
based on demo workflows
Incoming · Priya
"Do you have any openings this Saturday for a 60-min massage?"
Auto · Booking
Auto-reply · 38s
Yes — 11:30 AM, 2 PM and 4:30 PM are open Saturday. Book here:
Restaurants & cafes

For restaurants, cafes, and bakeries.

Reservations, dietary questions, large-party policies, catering inquiries — answered in 30 seconds whether you're in the weeds or in bed.

ReservationsDietaryCateringHoursParties
3.8 hrs/week
estimated time saved
based on demo workflows
Incoming · Tom
"Do you have gluten-free pasta options? Bringing my coeliac sister Friday."
Auto · Dietary
Auto-reply · 38s
Yes — our linguine, ravioli, and fusilli are all available gluten-free. Just mention it on arrival.
Local shops

For boutiques, bookstores, hardware, plant shops.

Stock checks, hold-for-pickup, returns, gift wrapping. The questions that interrupt you twice an hour, handled.

StockHold-for-pickupReturnsHoursGift wrap
4.2 hrs/week
estimated time saved
based on demo workflows
Incoming · Lena
"Do you carry the new Sally Rooney in hardcover?"
Auto · Stock
Auto-reply · 38s
Yes — we have three copies in stock. We can hold one for you under your name through Friday.
Agencies

For small agencies and studios.

New-business inbox triage. Lead qualification. Scheduling intro calls. Spam filtering. Keep the inbox tight without paying an EA.

New bizSchedulingLead qualSpam filterOut-of-scope
6.4 hrs/week
estimated time saved
based on demo workflows
Incoming · Marc
"Are you taking on new branding clients in Q3?"
Auto · New Biz
Auto-reply · 38s
Yes — we have one Q3 slot. Send a quick brief here and we'll schedule a 20-min intro call:
E-commerce

For small online stores.

Order status, returns, shipping times, size guides. The questions Shopify's help docs are supposed to handle — but customers email anyway.

Order statusReturnsSizingShippingRestock
7.2 hrs/week
estimated time saved
based on demo workflows
Incoming · Sara
"I ordered a small but it's too tight — can I exchange for a medium?"
Auto · Returns
Auto-reply · 38s
Of course! Reply with the order # and we'll send a prepaid label. Your medium will ship same-day.
FAQ

The questions
SMB owners ask
while previewing.

This page is a development preview, so availability, providers, and final behavior may still change.

What if ReplyGuru sends a bad reply?

It can't, by design. We only reply to questions that match a category you've explicitly approved — and the answer for each category is yours, in plain text. If a message doesn't match any approved category, it stays in your inbox. We never invent an answer. If something does go wrong, you have a one-click owner pause and a full audit log of every send.

How is this different from a chatbot?

A chatbot tries to answer anything. ReplyGuru only answers what you've pre-approved, in writing — and only over email, from your domain, looking exactly like a normal reply from you. Your customers don't get bounced to a widget on a website. They just get a fast, helpful answer.

Will it sound like a robot wrote it?

Not unless you write like a robot. During setup, you paste 2-3 of your real past replies. ReplyGuru matches the tone, sign-off, and level of formality — and you can edit any category's answer in plain text, anytime. Most owners can't tell which replies are auto and which are theirs without checking the audit log.

Which email providers does it work with?

The preview is designed around Gmail, Google Workspace, Outlook, Microsoft 365, and Zoho Mail — connected via OAuth in one click. No DNS records, no IMAP setup, no IT involvement.

Can I have different categories for different locations?

Yes — every store has its own approved categories, tone, and answers. The Capitol Hill location can auto-reply about Saturday hours; the airport location can't. One account, every store, two-click switching.

Does it speak my customers' languages?

The product flow supports multi-language replies. If a customer writes in Spanish, French, Portuguese, or another supported language, ReplyGuru can reply in their language while showing you both sides in yours.

Will you use my customer emails to train an AI?

No. The product is designed so customer emails are never used to train any model. The only data kept is what's needed to send the reply, log the audit trail, and show you the dashboard.

How quickly can I really set this up?

Connecting your inbox takes about 2 minutes. Approving your first 3 categories and pasting in your voice samples takes another 6-8. We send a test reply to your own email at the end so you can see exactly what it looks like before turning it on for customers. Most owners are live in under 10 minutes.

Still in development

ReplyGuru is being built
in public preview.

The preview shows the core flow: connect an inbox, approve safe categories, review the audit trail, and keep every uncertain message in your hands.

Approval-first automationHuman handoffReply audit logOwner pause control
Not publicly available yet · Product details may change before launch